Trouble signing in?
Use the 'Forgot username?' and/or 'Forgot password?' link above. If your account has been locked out due to too many incorrect sign in attempts, please email [email protected].
Need tech support?
Most other technical issues can be resolved by closing the census website, clearing your recent browsing data (e.g. cache and cookies) and re-visiting your unique census link to load the site from scratch. If that doesn't help, please email [email protected].
Include your organisation's name and any screenshots or error messages which may help us identify the problem so we can assist you as quickly as possible. Your patience in awaiting a response is appreciated, as we receive a very high volume of enquiries during the census period.